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Citizens Advice launches ‘super-complaint’ over longstanding customer treatment

Charity network Citizens Advice has lodged a ‘super-complaint’ with the Competition and Markets Authority as new research shows that longstanding customers are having to pay an extra £4bn a year. Citizens Advice looked across markets for savings and mortgages, as well as three other “essential” markets including home insurance, mobile and broadband, finding that British […]

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How far will the FCA take platform fee disclosure?

The FCA has been hinting at ramping up disclosure of platform and asset management fees, leading some to believe it is a matter of time before investors can compare prices for investment solutions as easily as they can for other consumer products. Regulation such as Mifid II, alongside the FCA’s asset management and platform market […]

Adviser recruitment trends: who’s hiring who?

A detailed look at the firms driving job creation and the most sought-after roles Advice firms are on the hunt for recruits, with 65 per cent aiming to add to their staff within the next 12 months, according to our latest research. Our Adviser Market: Size and Structure report also found that nearly nine out […]

Paul-Simpson

Quilter Investors chief: ‘We are not here to sell funds based on performance’

Quilter Investors chief executive on designing funds advisers want rather than giving the hard sell Anyone who thinks rebranding is marketing speak for simply changing a company’s name, think again. As Quilter Investors chief executive Paul Simpson will testify, there is much more to it. Not only does it entail strategic and marketing decisions – […]

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