The Pensions Regulator has extended an enforcement and communications outsourcing deal with Capita for a further three years.
The contract will cost TPR an additional £37m. In 2011, the regulator agreed a £105m seven-year arrangement that saw Capita handle employer communications including enforcement.
Under the terms of the extension Capita will deliver “high-volume” correspondence with employers who are yet to begin auto-enrolment as well as those who have already staged and will be re-enroling staff.
TPR chief executive Lesley Titcomb, says: “Our automatic enrolment communications approach is working. The continuation of our partnership with Capita will ensure stability and consistency, taking us to the point where all existing employers will have undergone automatic enrolment.”
Capita chief executive Andy Parker says: “The extension of our contract with The Pensions Regulator reflects our strong partnership ethos and further demonstrates the value Capita continues to bring to public sector projects.”