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Pension dashboard 2019 deadline ‘unattainable’


The Government’s 2019 deadline for the pensions industry to develop a dashboard will not be achieved unless closed-book providers are forced to comply, experts are warning.

In this week’s Budget the Treasury said it will “ensure the industry designs, funds and launches a pensions dashboard by 2019”.

However, there are fears that without intervention, closed-book firms and occupational schemes in particular will be in no rush to help build a system.

Pensions minister Ros Altmann previously told Money Marketing it would take at least a decade for all pension policies to be put online.

Dentons director of technical services Martin Tilley says: “This is an unattainable soundbite so the Government can say they told the industry it had three years to create a dashboard, but it isn’t going to happen. Every single provider is going to have to provide live links to a centralised dashboard, this is a mammoth project.”

He adds: “This is the wrong way to go about it. It needs to be consulted on and three years is far too short a timeline to implement it.”

Altus director Ben Cocks says: “The technology is straightforward, the problem is the people who are sitting around the table who want the dashboard have open books and want to win new business. But with the closed-book providers and probably large swathes of the occupational world, there is no reason to join in.

“Unless there is a regulatory stick I don’t see it happening. The whole point of this is to help people find lost pots and most of those will be in old products rather than shiny new platforms.

“100 years won’t be enough unless there’s some prompt for providers and schemes to do it.”

But Tisa, which is leading the industry’s work on the dashboards, says it can beat the 2019 deadline.

Policy director Adrian Boulding says: “I’m sure we can beat 2019 and have an up-and-running industry wide dashboard that will include most of your pension entitlements. Old, closed-book and maybe final salary schemes could take a bit longer.”



FAMR wants pension dashboard by 2019

The Treasury must lead the drive towards a pension dashboard by a 2019 deadline, the Financial Advice Market Review says. The FAMR, published today by the FCA and the Treasury, says the Treasury should challenge the industry to make a pensions dashboard available to consumers within three years. The move follows comments from pensions minister […]

Ros Altmann

Altmann: Pensions dashboard over a decade away

Plans to develop a dashboard that gives customers a digital statement of all their pension savings are a “decade or more away” because some firms are drastically lagging behind the industry, says pensions minister Ros Altmann. The FCA has called on the industry to develop a “Dutch-style” dashboard but progress has been slow, leading to […]

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  It seems the pensions industry have been extolling the virtues of the retirement ‘dashboard’ for decades now. Report after report has confirmed and reconfirmed that it would indeed be handy for savers to be able to see all of their many separate pension pots in one place. The logic goes that being able to […]


Origo to deliver back office for pensions dashboard

Life and pensions standards body Origo is to develop a pensions register service to power providers’ ‘pensions dashboards’. The service, designed to slot into firms’ customer portals, will allow customers to see all their pension policies in one place. The FCA and Government are encouraging pension providers to develop the digital aggregation concept to help […]


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There is one comment at the moment, we would love to hear your opinion too.

  1. We are already seeing several providers keen to set up a dashboard – there are several dashboard-style examples already operating in the market – and Origo is drawing on its 25 years experience to work with the industry in developing the open messaging standards and the technology to create the essential messaging capability that will safely and securely transmit data from pension schemes to the dashboard provider.
    For pension dashboards to get off the ground, it will require the industry to get fully behind the initiative so that all pension holders can access the data they require to make informed decisions around their pension and retirement planning.
    We believe progressive firms need to forge ahead on this and the rest of the industry will catch up as the momentum builds.
    If not, FAMR’s recommendation that Treasury should co-ordinate the Government’s involvement to ensure that it provides appropriate legislative and administrative support as the project develops, will provide welcome backing in getting pension dashboards up and running and available to the consumer.

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