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FOS may reopen cases after exposé on poor staff training

The Financial Ombudsman Service may reopen thousands of completed cases following undercover reporting that discovered staff had incomplete training. Some staff had to resort to using Google to do their own research on complained-about products. Other employees said they were thrown into cases with little or no training. The findings air tonight in Channel 4’s […]

business property relief

Tony Wickenden: Is IHT in line for a shake up?

The Office for Tax Simplification has been tasked with reviewing the current rules. The Chancellor has requested the Office for Tax Simplification carry out a review of inheritance tax. The main focus of the IHT General Simplification Review will be on ensuring the administration and making payments of the tax is fit for purpose and […]

Oil industry: only the fittest will survive

The actions of OPEC have forced the oil supply to fall and producers to cut costs and rationalise, says Richard Hulf In an interview with journalist Alexis Xydias, Richard Hulf, manager of the Artemis Global Energy Fund, explains the impact of the fall in the oil price on energy companies. Alexis also quizzes Richard on […]

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