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Out of context

“I came in on Monday morning and there were beachballs all over my desk.”

Work colleagues of Munich Re’s Liverpool FC fanatic Andy Milburn after his team were beaten by that beachball goal

“I was told that doctors are more difficult to deal with than people in the financial services industry. I find that very hard to believe.”

FOS chief ombudsman Walter Merricks on his new role as chair of the Office of the Health Professions Adjudicator

“This statement is basically to tell you that whatever I say does not have to be accurate.”

MetLife US distribution head Mike Farrell explains the firm’s so-called “safe habour statement”

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