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Out of context

“I am Standard life through and through. If you cut my arm off, it would say Standard Life and I want that same commitment from the directors.” – A passionate Standard Life policyholder at the firm’s AGM.

“In a nutshell…” – Policyholder at Standard’s AGM sums up a long-winded and tedious point to uproarious laughter.

“Are you going to push my button?” Standard Life chairman Sir Brian Stewart to group chief Sandy Crombie.

“I won’t ask you to push my button.” – Crombie’s reply.

“Someone told me I have the perfect cheekbones for fencing.” – An odd compliment for Observer researcher Ben Flanagan.

“I don’t do any work any more. Mini-Alan does it all for me – and he’s better paid than me too.” – BM Solutions’ Alan Cleary on the mini-Alan desk top feature for intermediaries.

“I’ve got to that age where I fall asleep on the sofa every night.” Standard Life’s Peter Timberlake.

“If the sun’s out, have a bottle of wine and get plastered. Don’t worry about the fish.” – Hargreaves Lansdown investment manager Ben Yearsley on fly-fishing.


NU brings Indian call staff in-house

Norwich Union is bringing its 1,000 Indian call-centre staff in-house in a move that will enable it to bypass a potential tax charge.

1.4bn slashed from AIG

American International Group, the world’s largest insurer, has cut 1.4bn from its net worth after detailing a list of accounting misdemeanours dating back to 2000.

Short in the act

Baring Asset Management London marketing director Ian Pascal on how Ucits III has opened the door for investors to short the market


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