“We decided to adopt a similar queuing system that you have in your branches in order that you feel at home.”
British Bankers’ Association chief executive Angela Knight makes her excuses for the queues to get into the Annual International Banking Conference.
Any questions? Someone down there…no, sorry you’re a journalist…anyone else?”
Knight exerts control over the media.
“What happened? Were you the last one down to Moss Bros?”
Invest & Give head of distribution Angus Duncan gets abuse from comedian Jason Manford for wearing tartan trousers at a recent awards do.
“We call him the mitten.”
Gartmore communications manager Rebecca Grundy reveals the nickname of head of UK retail Richard Pursglove.