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OOc wharf

“Canary Wharf can be a little clinical and not much fun”

An FCA press officer says staff at the regulator are keen to escape London’s financial district when on a work social
“A hernia is an athlete’s injury. Lots of professional footballers get them. It is definitely, definitely NOT an old man’s injury.”
Chase de Vere head of communications Patrick Connolly’s finely tuned body cracks under the pressure of sitting in a chair writing emails
“I was f***ing brilliant”
Henry Tapper gives an impartical verdict on his performance at an MM event in Swindon



Barclays tops FCA complaints data again

Barclays has been named the most complained about financial services firm between January and June, with 278,426 complaints over the period and an uphold rate of 71 per cent. The latest complaints data published by the FCA today shows the number of complaints received by Barclays is down by 10 per cent compared to the […]


Labour would keep cutting child benefit until 2017

Labour shadow Chancellor Ed Balls would cut child benefit in real terms by extending the 1 per cent cap on increases until 2017. The Government has capped child benefit increases to 1 per cent until 2016 as part of its austerity programme to reduce the deficit. Speaking to the Labour conference in Manchester today, Balls […]


Chris Gilchrist: Don’t ask clients what they can afford to lose

In my last column I said that ‘How much can you afford to lose?’ ought to be the starting point of a process to deliver investment recommendations. Several readers have pointed out that the client cannot answer this question. I agree: it’s a question the adviser has to answer, because capacity for loss is a […]


RBS chairman to step down

Royal Bank of Scotland has announced its chairman Sir Philip Hampton is to step down next year. The bank says Hampton, who has served as chairman for five years, will leave during 2015 after a successor has been appointed. He will become a non-executive director on the board of GlaxoSmithKline from January 2015 and will […]

A modern horror story

Every day a quick scan of the news reveals some new horror that will change the lives of those involved forever – the unlucky accident on the way to work, a tragic illness that cuts a young life short or the holiday accident that leaves more than just a scar to cope with. We barely […]


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