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Smith-Thompson

Profile: ‘The future of advice will be more telephone and web-based’

Interrupting clients who were busy watching Coronation Street or bathing their children prompted Rochester-based adviser Jamie Smith-Thompson to establish a telephone-based advice business. The Portal Financial managing director was working as a self-employed adviser, generating his own prospective clients and trying to arrange face-to-face appointments with them when he had his Eureka moment. “I was […]

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Retirement Strategy Leader: We need a cure for scammer disease

Nobody wants another misselling scandal. So clearly, it is paramount that pension freedoms work alongside adequate consumer protection. The Government and the FCA have arguably done their best to put this in place in the tight timescale they had. We have the requirement that people wanting to transfer from defined benefit to defined contribution schemes […]

Nick Bamford MM 700

Nick Bamford: Time for a systems and processes check up

Good advisory businesses typically operate with consistent systems and processes that enable them to produce bespoke outcomes for clients. Starting from scratch each time to deliver advice and allowing individuals in the firm to be left to their own devices to determine how to deliver such advice seems like a recipe for disaster. In light […]

Richard Bradley Peach 250x255

The Platforum: Be wary of platform tech shifts

There are some big changes happening under the surface in the platform market at the moment. With all of the excitement around the pension reforms currently it is easy to forget about the shifts in platform technology that are either in progress or on the horizon. And it is even easier to overlook the impact […]

InFocus - thumbnail

In Focus — February 2015

Jelf Employee Benefits looks at the issue of paying anaesthetist fees when the patient had no chance to discuss or agree to them prior to care; and provides recommendations for avoiding this scenario.

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