View more on these topics

Ombudsman publishes booklet for financial services industry

The Financial Services Ombudsman is launching a booklet aimed at IFAs, insurers, banks and building societies, explaining its role and how it resolves disputes.

The booklet sets out how firms should handle complaints before the ombudsman gets involved, the types of complaint the ombudsman can deal with and how the process works.

Chief Ombudsman Walter Merricks says: “We hope the guide will help firms in their dealings with us – and de-mystify the ombudsman process.”


Government looks at annuity trees and transfers

The Government is considering introducing decision trees for annuity purchase and allowing policyholders to transfer their annuity between providers after income has been drawn.The revelation on trees for annuities is likely to concern IFAs and will fuel fears of annuity misbuying.The proposals for decision trees and transferability are just part of a package of reforms […]

N&P cuts overseas rates

Norwich and Peterborough Building Society, which lends all along the Costa del Sol, is to reduce rates on its fixed interest rate mortgages in Spain and the UK.All UK two year, three year and five year fixed rates have come down by up to 0.39 per cent.For Spanish mortgages, the fixed rate has come down […]

Keydata Investment Services – Secure Growth Portfolio

Friday, November 9, 2001.Type: Guaranteed growth bond.Minimum-maximum investment: £3,000-£1m.Term: Five years.Return: Up to 140 per cent of average growth in Norwich Union UKgrowth, JPMorgan Fleming premier equity growth, ThreadneedleEuropean select growth, Threadneedle American select growth,Newton continental European and Newton income funds.Guarantee: Choice of 90 per cent or 100 per cent of capital returnedin full at […]

Travel insurers overcharging, claims online provider

Big travel operators and retail chains are charging holidaymakers up to three times more than necessary for travel insurance according to online travel services provider Rapidinsure.A survey by Rapidinsure, part of insurance and financial services company Berkeley Morgan Group, revealed people should shop around as prices vary rapidly for travel insurance.It found for example Thomas […]


News and expert analysis straight to your inbox

Sign up


    Leave a comment


    Why register with Money Marketing ?

    Providing trusted insight for professional advisers.  Since 1985 Money Marketing has helped promote and analyse the financial adviser community in the UK and continues to be the trusted industry brand for independent insight and advice.

    News & analysis delivered directly to your inbox
    Register today to receive our range of news alerts including daily and weekly briefings

    Money Marketing Events
    Be the first to hear about our industry leading conferences, awards, roundtables and more.

    Research and insight
    Take part in and see the results of Money Marketing's flagship investigations into industry trends.

    Have your say
    Only registered users can post comments. As the voice of the adviser community, our content generates robust debate. Sign up today and make your voice heard.

    Register now

    Having problems?

    Contact us on +44 (0)20 7292 3712

    Lines are open Monday to Friday 9:00am -5.00pm