View more on these topics

Old Mutual Wealth launches adviser-led self service option

Old Mutual Wealth has launched a new adviser-led self-service option for its investment platform that will allow clients to top-up their Isa and collective investment accounts online.

Last year, Money Marketing revealed the provider was piloting the system – which will only be offered to clients through their adviser – with a selection of firms.

Old Mutual says the pilot found advisers saw the service as a way to retain customers who might consider using an execution-only broker for parts of their investment portfolio.

Savers will be able to top-up through a debit payment, online bank transfer or by move funds from collective investment accounts to their Isa, via the online customer centre.

There will be no additional charges for the service.

Old Mutual Wealth UK managing director of distribution Scott Goodsir says: “Many advisers tell us they want to be able to give clients the option to self-serve for some simple transactions.

”Following a successful trial, we are pleased to offer this option to advisers and their clients. We understand this will not be appropriate for all clients and this why we are giving advisers complete control over whether they choose to offer this service.”


News and expert analysis straight to your inbox

Sign up


    Leave a comment


    Why register with Money Marketing ?

    Providing trusted insight for professional advisers.  Since 1985 Money Marketing has helped promote and analyse the financial adviser community in the UK and continues to be the trusted industry brand for independent insight and advice.

    News & analysis delivered directly to your inbox
    Register today to receive our range of news alerts including daily and weekly briefings

    Money Marketing Events
    Be the first to hear about our industry leading conferences, awards, roundtables and more.

    Research and insight
    Take part in and see the results of Money Marketing's flagship investigations into industry trends.

    Have your say
    Only registered users can post comments. As the voice of the adviser community, our content generates robust debate. Sign up today and make your voice heard.

    Register now

    Having problems?

    Contact us on +44 (0)20 7292 3712

    Lines are open Monday to Friday 9:00am -5.00pm