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Old Mutual Wealth launches adviser-led self service option

Old Mutual Wealth has launched a new adviser-led self-service option for its investment platform that will allow clients to top-up their Isa and collective investment accounts online.

Last year, Money Marketing revealed the provider was piloting the system – which will only be offered to clients through their adviser – with a selection of firms.

Old Mutual says the pilot found advisers saw the service as a way to retain customers who might consider using an execution-only broker for parts of their investment portfolio.

Savers will be able to top-up through a debit payment, online bank transfer or by move funds from collective investment accounts to their Isa, via the online customer centre.

There will be no additional charges for the service.

Old Mutual Wealth UK managing director of distribution Scott Goodsir says: “Many advisers tell us they want to be able to give clients the option to self-serve for some simple transactions.

”Following a successful trial, we are pleased to offer this option to advisers and their clients. We understand this will not be appropriate for all clients and this why we are giving advisers complete control over whether they choose to offer this service.”

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