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Nutmeg customers hit by data glitch

hungerford

Customers of online investment manager Nutmeg have had their personal details and suitability reports sent to the wrong people.

The firm says 32 customers were affected by the breach in which their names, addresses and investment details were emailed to the wrong people following a “technical error”, the FT reports.

Nutmeg says bank details were not passed on and that it referred itself to the Information Commissioner which is not taking regulatory action.

Chief executive Nick Hungerford says: “Due to a technical error on September 1, a small number of customer suitability reports were sent to the wrong people. This was identified and rectified immediately, and all customers affected were contacted directly to inform them of the issue and apologise.

“At Nutmeg we put our customers first, and take the security of customer data very seriously; we have conducted a thorough investigation and can assure our customers this will not happen again.”

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