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NU considers bank-style charges

The life insurance industry must consider hitting policyholders with “bank-style” service charges in the future according to Norwich Union. Following newswire reports that life offices are planning extra charges for services such as access to calling centres and requesting additional statements, the ABI says it is not aware of any such plans. But an NU spokeswoman says: “The idea of charging for services over and above the standard levels of service is one that the industry needs to consider in the future”.


New Star spotlights global financials fund

New Star Investment Funds has made the New Star global financials fund available to retail investors and is promoting the fund alongside two others as part of its triple growth package. The global financials fund holds between 40 and 50 stocks and started life in December 2001 as an institutional fund, the WorldInvest global wealth […]

The joy of stakes

I set up a stakeholder pension scheme for my staff in April 2001. I do not make any employer contributions to the scheme and take-up has been extremely low so far. Can you offer me some guidance for encouraging more employees to join the pension? First, you are not alone in your situation. A large […]

Zurich pledges UK commitment

The Zurich Financial Services Group is stressing its commitment to the UK life industry after a deal which will see it close Zurich Life and sell it to Swiss Re for £285m.The deal includes £149m cash to be paid when the transaction is completed, expected to be by the end of the year, with the […]

Pensions Ombudsman overwhelmed by complaints

The Pensions Ombudsman is struggling to cope with its workload as complaints soared by 32 per cent to 3,891 in the year to April 2003 from 2,946 the previous year.Pensions Ombudsman David Laverick has expressed concern over the increased workload his office is being asked to deal with and is calling for clearer rules governing […]


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