NSPCC chairman Sir Christopher Kelly has been appointed as chairman of the Financial Ombudsman Service. Kelly, a board member of the National Consumer Council and former permanent secretary at the Department of Health, was appointed along with five new non-executive members of the board. They are IFA Roger Sanders, HSBC senior manager Richard Hampton, Consumer Policy Institute director Caroline Banks, management consultant Julian Lee and retired PWC head of global risk management David Crowther.
The problem with having different inflation figures is you can use whichever suits your purposes, says Brian Tora.
Communities in the Yorkshire Dales are in line for a 10 million cash injection from the Skipton Building Society.Skipton has joined forces with the Yorkshire Dales National Park Authority and Craven District Council to launch a five year project aimed at providing 100 to 150 affordable houses for ‘key’ tradespeople to encourage them to stay […]
UK banks are the worst in Europe at cross-selling financial services products according to a report from Booz Allen Hamilton. The report on enhancing revenue across Europes bank branch networks reveals UK banks staff had the weakest specialist product knowledge and were least interested in information proffered by clients that could lead to a cross-sale.
UK bank staff have the weakest specialist product knowledge in Europe and are the least interested in information given by clients that could lead to a cross-sale, says a report from Booz Allen Hamilton.
Investment Insights from Silicon Valley. The latest views from Allianz Global Investors and Walter Price, lead manager at Allianz Technology Trust – August 2016. Click here
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The Financial Services Compensation Scheme has declared self-invested personal pension operators Stadia Trustees, Brooklands Trustees and Montpelier Pension Administration Services in default. The lifeboat fund has received around 150 claims for compensation relating to the three businesses. Those claims relate to how the businesses set up, operated and administered Sipps through which people invested in […]
The Department for Work and Pensions has confirmed it will not change the pensions triple lock and will explore bolstering the powers of The Pensions Regulator in the forthcoming legislative period. The DWP published its “single departmental plan” yesterday, which sets out five objectives it is working towards over the next four years. It has […]
Sam Seaton talks about how her interest in people affects her approach to technology