Now: Pensions to treble workforce with new office


Auto-enrolment provider Now: Pensions is to open a second office in Nottingham which will see it nearly treble its headcount.

The new office will create up to 250 jobs over the next two years, including roles in client and technical support, sales, HR and IT.

Around 130 people currently work out of the Danish-owned firm’s head office in London.

Over 9,000 firms and around half a million people use the provider, which entered the UK market in 2011.

Chief executive Morten Nilsson says: “From day one, we’ve always said that we’ll accept any and every employer into our scheme and we are anticipating huge demand for our services in 2016.

“To meet this demand and maintain our service levels, we need to expand our operations.

“Experience has taught us that employers require considerable support with the introduction of their schemes. Auto-enrolment is complicated and many of the employers who’ll be tackling the legislation next year will have little or no experience of pensions. Many of the people we’ll be hiring in Nottingham will be providing front line customer support.”

In July the firm appointed former L&G pensions strategy director Adrian Boulding as director of policy.

Now: Pensions has faced criticism recently after a switch of administrators saw members’ funds left uninvested and a Christmas systems “blackout”.