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Norwich Union prepares to contract in direct customers

Norwich Union is set to automatically contract its direct customers back in to the state second pension.
The insurer is writing to its direct customer base this week, advising them that unless informed to the contrary it will immediately contract them back in.
NU first wrote to disintermediated customers last Autumn strongly recommending they take this step, but low response rates has prompted the firm to take action.
Details of IFA Promotion are enclosed in the letter to assist unsure customers.

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