Considering the commission payable for the product, Both says:
"Not excessive for the work involved, but in line with the
market." Pack feels the single premium rate is too high.
Moving on to the product literature, Colsell says: "Good,
not too complicated, but I think some examples of premiums would
Pack feels it is clear and easy to read, and ideal for the age group at
which it is targeted. Both says: "Generally pretty clear, but
since this product is obviously aimed at older clients, it is a shame
that Norwich Union has not used larger type throughout. In particular,
the important notes and declarations are in very small type which is
bound to distress anyone with poorer eyesight."
Spencer adds that it is clear, well laid out and in plain language. He
also feels the branding as Age Concern in partnership with Norwich
Union is a nice touch.
Summing up, Both says: "It is good to see that illustrations
can be produced on Norwich Unions
website." Pack feels the marketplace is in a continuous
state of change with future Government legislation unknown. Colsell
adds: "Premium reviews could give rise to concern as they