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Pensions governance committees ‘retirement homes’ for industry veterans

Consumer champions have branded the new Independent Governance Committees for contract-based schemes “retirement homes for financial services executives, actuaries and investment bankers”. But providers have hit back, claiming the committees provide greater consumer protection than trust-based schemes. The requirement for governance committees to be established for auto-enrolment schemes was introduced following the Office of Fair […]

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Advisers seek compensation for Iress Xplan system failures

A number of advice firms are pursuing Iress for thousands of pounds in refunded fees, after suffering “nightmare” technical problems with its Xplan software. Xplan is an end-to-end system which offers portfolio management, client communication and business management tools. Australian technology provider Iress also owns software programme Adviser Office, following its acquisition of Avelo in […]

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EU changes to KFI will spark consumer confusion

European changes to the Key Facts Illustration document will create “confusion” among borrowers and could prevent them from comparing deals from different lenders, say experts. The mortgage credit directive comes into force on 21 March 2016 and replaces the KFI in the UK with a new European standardised information sheet. The FCA has given lenders […]

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Nick Bamford: The shocking cost of poor provider service

Impartial, independent professional advice is not cheap and one of the often-discussed contributory factors in this cost is that of regulation. The Financial Services Compensation Scheme interim levy bills are a good example of regulatory costs pressures. Adviser firms have little choice but to find a, hopefully, palatable way to pass this on to the […]

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