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Joanne Smith: Don’t let poor performance management lead to misselling

Despite recent industry improvements on staff incentives in a bid to reduce misselling, wider performance management techniques have been found to negatively influence the behaviour of frontline staff. The FCA has been clear in its stance that firms that offer staff incentives or use ‘pushy’ performance management techniques to drive sales are not operating in […]

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Wells Street Journal: Conservative MP in jammy dodger bribery scandal

Treasury select committee member Jesse Norman is under investigation by police over suggestions he attempted to bribe voters in his constituency of Hereford and South Herefordshire with jammy dodgers. West Mercia Police have confirmed that Norman, who won the seat for the Conservatives in 2010, is under scrutiny after photos emerged of the parliamentary candidate […]

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RLAM launches Enhanced Cash Plus fund

Royal London Asset Management has unveiled an Enhanced Cash Plus fund to complement its £1bn Cash Plus fund. The new fund, which launches today, has a similar investment approach to the existing Cash Plus fund, aiming to preserve capital while providing income and capital growth in excess of money market rates, but with the potential […]

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Ros Altmann confirmed as pensions minister

Prime minister David Cameron has confirmed Ros Altmann is to be pensions minister, days after she told Money Marketing she had turned down the role. Prior to the election Altmann said she would be minister responsible for consumer protection and education. She said she did not want to be pensions minister because she thought she […]

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How protection can save Christmas

By Jennifer Gilchrist, Product Lead, Design Imagine the scene: in the build-up to the busiest time of year at Santa Corp. offices, Santa Claus has slipped on the ice and suffered a serious injury. He’s desperate to get back to work, but the orders from Doctor Elf are firm — no work for at least […]

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