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New ScotProv form aims to cut non-disclosure

Scottish Provident has repriced premium rates on its death and critical-illness insurance plans and redesigned its application form to reduce non-disclosure.

It has cut the majority of its rates but some have increased. Intermediaries will get an extra 10 per cent commission if they submit business online.

The application form has been redesigned to reduce non-disclosure, with changes which include more thorough questions in the medicalsection and encouraging applicants to weigh and measure themselves.

There are also reminders on each page of the form to ensure the customer has provided accurate information and to consult a doctor if they are unsure.

Protection specialist Alan Savery says: “It is no secret that non-disclosure is an issue for the protection industry. We have one of the best records for the proportion of claims we pay and we want to bring rejection rates from non-disclosure down even further. These changes will make life much easier for intermediaries and their clients when applying and reduce the risk of an unsuccessful claim.”

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