Former Sun Life Technical Services managing director Brian Lawless has been appointed as Sofa managing director.
The CII, which owns Sofa, has also announced that Lucy Courtenay has been promoted to the position of CII director of qualifications from her current job as head of quality and standards.
One of Lawless' key responsibilities will be to improve Sofa's communications strategy, says CII director general Sandy Scott.
Scott says: “In the current climate Sofa members need the best possible recognition from their professional body. Brian's experience and the respect he commands in the industry make him the ideal person to represent the views of Sofa's growing membership.”