Blair feels that the content is fine but would prefer one brochure rather than all the different inserts.
Summing up, Ward says: “It was necessary to refer to external product analysis to establish charges, commission and limitations.”
Duchart is not overly impressed: “I see no reason to use this above any other pension on the market.”
Blair adds: “I'd like to see Friends Provident get together with another well-perceived and IFA-supporting office rather than one of the big four banks. It has enough money already, and has never passed this back to the consumer historically.”