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New customer service director for Scottish Life

Scottish Life is appointing Isobel Kennedy as customer service director as John Wallace retires from the post after 35 years service.

Kennedy moves from her post as head of customer services at Royal London&#39s Wilmslow operations centre.

Scottish Life chief executive Brian Duffin says: “I am delighted to welcome Isobel to our senior team. She will bring the benefits of a varied background and a fresh perspective.”

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