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Network Data says error caused late commission payments

Network Data has told appointed representatives that human error is to blame for delays in commission payments.

Several Network Data employees got emails from the network saying “human error” was to blame for commission delays. Last October, chief executive Richard Griffiths blamed “technical system errors” for the slow payments.

One of the emails received by brokers early in March said: “Unfortunately we have identified that someone has miscalculated processing time and as a result our commission team have been unable to meet these timescales.”

BlueQ Mortgages director Jason Carpenter, who got the latest email from Network Data, says: “This is just another excuse, it is back to citing its backlog problems again. I don’t understand it, Network Data has all the information together about what it owes us, which is the difficult bit.”

Estate agency Knight Frank lists a £4.5m guide price on Network Data’s headquarters, Botleys Mansion, although in an email update to ARs in January, Griffiths assured brokers that the sale was due to complete on March 20 at the original asking price of £5m.

Network Data was unavailable for comment.

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