View more on these topics

My beautiful career: Claire Trott

Talbot & Muir’s head of technical support is on a mission to promote better understanding of the Sipp and Ssas industry.


What was your first job in financial services? 

As with many people, I fell into financial services rather than choose it. I answered an advert that simply said, “Maths graduates wanted”. As it turns out it was the height of the pension reviews and there was a lot of work to be done calculating the redress to be paid to those caught up in the FSAVC misselling scandal. I learnt a lot about poor advice and final salary schemes, which saw my progression to a pension transfer specialist adviser.

Describe your current role

My current role is varied and includes reading and interpreting legislation, training staff, writing articles, being a media spokesperson for the firm and keeping the website up to date. My favourite part of the job is talking and presenting to advisers, especially discussing interesting and unusual cases we can try and resolve together.

What is your biggest challenge currently?

The pension reforms and dealing with the detail. There are so many implications on the discussions we are having with advisers and that they are having with clients, and the more announcements that come out, the more complex these become. These are particularly focused around death benefits, which have an immediate impact on all money purchase pension schemes, rather than the other reforms only applicable to those who can access their benefits now.

What has been the highlight of your career to date?

Getting mentions in the Taxation of Pensions Bill committee stage. The first was not an actual reference to myself but to the term Flumps (flexible lump sums), which was coined in an interview about the UFPLS, although it appears they were not as keen on the term as many who have to say it over and over again, such as myself. The second was actually in reference to a statement I made to Money Marketing on the fines people would receive if they did not report having flexibly accessed their benefits. This got a more positive response and an amendment.

What is your career ambition?             

I want to make sure the Sipp and Ssas industry thrives and this can only be done through knowledge and understanding in the wider pensions market. We believe technical help is key. We deal with them day in, day out and so want to ensure we can help advisers should they have a complex case they may not have dealt with before.

How would you advise someone starting out in the industry?

Go with the flow. Having a predetermined career path may give you some comfort but when things change you cannot control, it is likely to have happened for a reason. You will be better because of it. At the very least, you will have learnt a lesson.



Govt urged to default savers into deferred annuities

Influential think-tank the Centre for Policy Studies says the Government should launch a default retirement solution to stop people running down their savings too soon in the wake of the Budget reforms. Under the proposal, 55-year-olds’ pension pots would be defaulted into an inflation-linked pension, essentially an extension of auto-enrolment, known as “auto-protection”. Report author […]

Nigel Chambers Peach 250x255

Nigel Chambers: Charge cap work will cut routes to advice

In its consultation document released towards the end of last year (CP14/24) the FCA set out its approach to implementing the Government’s announcements regarding the imposition of a charge cap for workplace pensions. This has far reaching effects both for advisers and providers operating in this market place. For advisers it reaffirms the end both […]


Almost nine in 10 employers admit failings with post-DRA compliance

The default retirement age (DRA) was abolished more than three years ago, yet new research from Jelf Employee Benefits suggests that the vast majority of employers still have some way to go to fully understand, comply and communicate the landmark legislation change that prevents older employees being forcibly retired on the grounds of age alone.


News and expert analysis straight to your inbox

Sign up


    Leave a comment


    Why register with Money Marketing ?

    Providing trusted insight for professional advisers.  Since 1985 Money Marketing has helped promote and analyse the financial adviser community in the UK and continues to be the trusted industry brand for independent insight and advice.

    News & analysis delivered directly to your inbox
    Register today to receive our range of news alerts including daily and weekly briefings

    Money Marketing Events
    Be the first to hear about our industry leading conferences, awards, roundtables and more.

    Research and insight
    Take part in and see the results of Money Marketing's flagship investigations into industry trends.

    Have your say
    Only registered users can post comments. As the voice of the adviser community, our content generates robust debate. Sign up today and make your voice heard.

    Register now

    Having problems?

    Contact us on +44 (0)20 7292 3712

    Lines are open Monday to Friday 9:00am -5.00pm