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Misys cuts line to call charge cash

Misys has stopped taking a slice of revenue from telephone calls made to national-rate 0870 lines at DBS&#39s head office and Assureweb following questions about the practice from Money Marketing.

The mega-network says the contract with BT was set up by DBS prior to its acquisition over a year ago.

Misys has pledged to donate to charity the £5,000 made on calls made to the national rate numbers, which includes DBS main switchboard and Assure-web&#39s helplines, since the acquisition.

Members will still be able to use the numbers to contact DBS, Assureweb and IFA Desktop Solutions but Misys will no longer take a proportion of the call charge revenue.

DBS says the national rate numbers were put in place as part of its disaster recovery plans and to help record and monitor calls and service levels.

Misys head of media relations Paul Charles says: “The money will go to charity, probably the Misys charitable trust which helps students to study IT.”


Mortgage broker Gardner Goldman launches internet tracking system

Manchester based independent mortgage broker Gardner Goldman has launched an internet tracking system letting introducers check the progress of their clients&#39 applications 24 hours a day, seven days a week. IFAs, accountancts, solicitors, estate agents, property developers and others who use Gardner Goldman to arrange mortgages for their clients are given a unique password that […]

Down to business

A Money Marketing report on the recent consultative document on corporation tax reform referred to an ensuing analysis of the proposals by yours truly. Well, here it comes.I am going to concentrate on the issues that are, in my opinion, of greatest interest to financial advisers and product providers. What&#39s it all about? (Before answering […]

Are we taking verification too far?

Are we going too far with client verification?I have just had a call from Norwich Union with regard to an application for term insurance that I submitted to them recently.The quote and application form were downloaded from my website and I have never spoken or seen the client. They sent in an original bank statement […]

Britannic wants cash reversion regulated

Britannic Retirement Solutions is calling for FSA proposals for regulation of the equity release market to be extended to cash reversion schemes. The FSA is regulating mortgage-based equity release schemes from 2004 but Britannic says consumers will only feel secure going into equity release if the whole of the sector is regulated.

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Guide: Johnson Fleming produces auto-enrolment checklist

For a job as big as managing the auto-enrolment changes, it’s important to know what has been completed and what still lies in front of you to give you the reassurance that everything is in hand. Getting the planning and project management right at the outset can help you see the path ahead and ensure everyone knows their roles and responsibilities. To help with this, Johnson Fleming has produced a checklist outlining every step that needs to be taken when preparing for auto-enrolment.


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