Further to Paul Brown’s letter regarding Birming- ham Midshires’ policy of cross-selling to IFA clients, I have not dealt with BM for some time now due to their total disregard for the interests of IFAs.I also recently had cause to experience total incompetence by telephone sales staff at BM Solutions when placing a remortgage deal for a client. On my initial enquiry, I was given incorrect information concerning lending criteria, which was subsequently then reconfirmed by a supervisor. Based on this, I proceeded with an application, only to have it summarily rejected due to a problem that was obvious from the outset and should have been picked up, as I specifically highlighted the position. On following this up with a formal complaint for wasted time and effort, they duly admitted responsibility and apologised for the waste of around three hours of my time due to their error. And to compensate me for this – absolutely nothing. Our time is evidently of no value to them whatsoever and, therefore, since this episode, which was also pushed aside as of no concern by their area sales manager after further eff- ort, I have removed them from the list of lenders that I will consider using and would encourage all other advisers who value their time to do likewise. I hope that you will publish this endorsement as I feel that such lenders who take great pains to promote how IFA-friendly they are should have their hypocrisy put on full display.
It has been estimated that age discrimination costs the UK economy upwards of 31bn a year. Stereotypes about age are part of the culture in many offices. For older workers, these unfair and unjust prejudices mean they can struggle to get a new job, get training or be awarded a promotion and are often forced […]
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Providers and IFAs paint a pessimistic picture of the protection landscape in this year’s Protection Review. The annual review, edited by Bank House Communications and Le Beau Visage, contains a raft of criticisms from industry spokesmen who say the industry is not up to the revolutionary changes needed to plug the protection gap. Bright Grey […]
We have been contacted by many elderly, unsophisti- cated, income-seeking investors, concerned that the income and capital value of their split-capital and zero-dividend investments have fallen sharply since the late 1990’s.
FE Alpha Manager Mark Martin assumed management of the multi-cap UK Opportunities Fund at the beginning of February. As manager of the highly regarded UK Mid Cap Fund, Martin has begun restructuring the new portfolio to focus on our very best UK stock ideas from across the FTSE All-Share Index. In this video, update Martin addresses:
– Themes informing the UK Opportunities Fund
– The multi-cap structure of the fund
– UK equity valuations
- Top trends
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