Further to Paul Brown’s letter regarding Birming- ham Midshires’ policy of cross-selling to IFA clients, I have not dealt with BM for some time now due to their total disregard for the interests of IFAs.I also recently had cause to experience total incompetence by telephone sales staff at BM Solutions when placing a remortgage deal for a client. On my initial enquiry, I was given incorrect information concerning lending criteria, which was subsequently then reconfirmed by a supervisor. Based on this, I proceeded with an application, only to have it summarily rejected due to a problem that was obvious from the outset and should have been picked up, as I specifically highlighted the position. On following this up with a formal complaint for wasted time and effort, they duly admitted responsibility and apologised for the waste of around three hours of my time due to their error. And to compensate me for this – absolutely nothing. Our time is evidently of no value to them whatsoever and, therefore, since this episode, which was also pushed aside as of no concern by their area sales manager after further eff- ort, I have removed them from the list of lenders that I will consider using and would encourage all other advisers who value their time to do likewise. I hope that you will publish this endorsement as I feel that such lenders who take great pains to promote how IFA-friendly they are should have their hypocrisy put on full display.
It has been estimated that age discrimination costs the UK economy upwards of 31bn a year. Stereotypes about age are part of the culture in many offices. For older workers, these unfair and unjust prejudices mean they can struggle to get a new job, get training or be awarded a promotion and are often forced […]
Private investor network Hotbed claims it has achieved returns of 30 and 84 per cent by selling two commercial property investments. Hotbed raised 6.15m for a warehouse in Milton Key- nes that it bought for 4.7m in June 2004 and 4.5m for a shopping centre in West Norfolk after buying it for 2.45m two years […]
Providers and IFAs paint a pessimistic picture of the protection landscape in this year’s Protection Review. The annual review, edited by Bank House Communications and Le Beau Visage, contains a raft of criticisms from industry spokesmen who say the industry is not up to the revolutionary changes needed to plug the protection gap. Bright Grey […]
We have been contacted by many elderly, unsophisti- cated, income-seeking investors, concerned that the income and capital value of their split-capital and zero-dividend investments have fallen sharply since the late 1990’s.
FE Alpha Manager Mark Martin assumed management of the multi-cap UK Opportunities Fund at the beginning of February. As manager of the highly regarded UK Mid Cap Fund, Martin has begun restructuring the new portfolio to focus on our very best UK stock ideas from across the FTSE All-Share Index. In this video, update Martin addresses:
– Themes informing the UK Opportunities Fund
– The multi-cap structure of the fund
– UK equity valuations
- Top trends
- Top trends
- Revealed: The FCA’s findings on ongoing advice
- How much are advisers charging for pension transfers?
- Lifetime allowance 2018/19 increase confirmed but pensions absent
- ATS staff departures continue as platform commits to improved adviser experience
- SJP trainee adviser banned and fined for faking qualifications
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As the outlook for the UK’s economy remains uncertain, how can advisers prepare portfolios for any change in inflation? As higher inflation fails to appear on the horizon and wages grow faster than expected, fund managers are weighing up their portfolio moves for any potential changes in the economy. The UK consumer prices index rose […]
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Hartley Pensions has bought the “untainted” assets of the Lifetime Sipp Company, which went into administration earlier this year. An update published today on the website of Lifetime’s administrators Kingston Smith & Partners says Hartley Pensions has also agreed to administer the tainted Sipps held by Lifetime Sipp. The administrator described tainted assets as those where […]