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‘Middle managers paralysing UK firms’

Middle managers have been accused by bosses of paralysing UK businesses and cutting the productivity of companies by £220bn a year because they under-perform.

In a survey of 200 directors and middle managers by consultancy firm Hay Group, 38 per cent of UK directors believed that their organisations are “paralysed” by ineffective middle management.

More than half of senior managers felt that middle managers are not committed to achieving their company’s goals, with 62 per cent criticising them for their lack of management and leadership skills.

But while 72 per cent of middle managers believe they could do their boss’s job, according to senior managers, only 21 per cent of middle managers have the talent to become an effective senior managers.

Hay Group estimates the cost of this lack of productivity at £220bn a year.

Senior consultant Giles Walker says: “Our research reveals an alarming performance gap at middle management level.

“British business leaders are struggling to compete in a challenging global economy because middle management lacks the skills necessary to make business strategy happen.”

Park Row chief executive Peter Sprung says: “I think to say that middle managers are all David Brents is a bit harsh but it might be true in some cases. If this is the case, then I think the senior managers have to look at themselves and see if it is down to how they are working with their middle managers as a team.”


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