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MCCB says code breaches are less

The Mortgage Code Compliance Board says there was a reduction in the number of mortgage code breaches by intermediaries in the six months to January 2001.

But the regulator is concerned that a quarter of firms visited by compliance officers failed to provide adequate explanations of the level of service they were providing and internal complaints procedures.

The MCCB says it may produce a handbook of good practice notes to help eradicate such breaches.

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