The Money Advice Service’s staff costs have increased by 56 per cent to £12.9m.
The amount the MAS spent employing staff has risen by over £4m from £8.3m in 2012/13, its annual review reveals.
It has increased staff numbers by 28 per cent over the year, from an average of 76.1 full-time employees in 2012/13 to 97.7 full-time employees in 2013/14.
Employee costs within the money advice division of the organisation have increased by 66 per cent, from £7.4m in 2012/13 to £12.2m in 2013/14.
This includes an increase in the cost of contract and temporary staff from £1.9m in 2012/13 to £6.2m in 2013/14.
The MAS says this reflects the use of contractors to deliver digital products and was “offset by equivalent savings in external service expenditure”.
The MAS’ directors earned a total of £1m in 2013/14, with chief executive Caroline Rookes receiving a total pay package of £163,000.
Her pay includes a base salary of £141,000, plus other benefits and bonuses worth £8,000, and a pension worth £14,000.
The executive directors’ pay totalled £773,000 in 2013/14, while non-executive directors were paid a total of £254,000.
The directors’ total pay of £1m is down by 7 per cent compared to £1.1m in 2012/13. This is largely because former chief executive Tony Hobman, who received a base salary of £250,000, stepped down in January 2013 and is therefore included in the 2012/13 results.
The MAS’ total spend in 2013/14 was £78.2m, up from £77.1m in 2012/13.
The review shows the MAS posted a pre-tax surplus of £558,800 in 2013/14, compared to a surplus of £4m in 2012/13.
The organisation spent £14.9m on consumer engagement and corporate communication activity, which includes consumer campaigns, public relations, stakeholder engagement and internal communication. This is down from £18.1m in 2012/13.