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Manager shot himself in the foot

I refer to the last paragraph of Simon Hudson’s recent article entitled, Business by appointment.

It reminded me of a meeting that a not particularly popular manager called about 20 years for all the inspectors (as we were called then) in order to boost sales.

At the end of a fairly pointless presentation, he finished up with the same sort of message that Simon alludes to, namely “more appointments equate more business” but I now quote verbatim (even after all this time): “The more appointments you lot get, the more enquiries you should receive; the more enquiries you get, the more quotes you will be asked for; the more quotes you get asked for, the more proposals you should get, the more proposals that you get, the more completions that you will get, the more completions that you get, the more commission that you will receive and the more commission you lot get the more I will get.”

Needless to say, the interest of the entire salesforce melted after that last statement.

This just goes to show that sometimes it pays to be brief in your encouragement of others and keep it simple, as Simon said.

Peter Garrett

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