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Lloyds TSB target 1m customers for internet site

Lloyds TSB is aiming to have one million of its customers banking on the internet by the end of 2000 reports the Financial Times.

Lloyds says it intends to keep its internet operation integrated within the main bank, although online services will have a separate branding.

But Lloyds chairman Sir Brian Pitman warned shareholders not to expect to much from the online expansion which if targets are met, will represent just one in 15 of its customer base.

He insists that still around 70 per cent of Lloyds TSB clients remain loyal to the branch and want service from it.


Skipton Building Society revamps loans

Skipton Building Society has re-vamped two of its mortgage products.The society has dropped the application fee on its Base Rate Tracker Mortgage and promises to refund the valuation fee on the loan, subject to a maximum of £200.It will now also allow the reservation fee on its 2-Year Fixed Rate Mortgage to be added to […]

B&B appoints new finance director

Bradford & Bingley has appointed Rosemary Thorne, 47, to the post of group finance and IT director.She will join the society at the end of November, replacing John Smith who has announced his retirement.Thorne is currently group finance director of supermarket chain J Sainsbury. Previously she was group finance controller at Grand Metropolitan and finance […]

Henderson creates new retail role

Henderson Investors is creating a new director level role in a bid to boost its presence in the retail market.The position of director, retail & multi manager funds will be filled by John Husselbee.Henderson managing director Mark Lund says: &#34As one of the largest managers of collective investment funds we recognise the growing opportunities in […]

Generation Rent

By Denise Wond, marketing manager We’ve heard a great deal about Generation Rent in recent years but what does it actually mean for consumers and advisers and has the face of the typical renter changed? The picture is certainly more diverse than it used to be. Homeownership is at its lowest point in 30 years, […]


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