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Lloyds TSB target 1m customers for internet site

Lloyds TSB is aiming to have one million of its customers banking on the internet by the end of 2000 reports the Financial Times.


Lloyds says it intends to keep its internet operation integrated within the main bank, although online services will have a separate branding.


But Lloyds chairman Sir Brian Pitman warned shareholders not to expect to much from the online expansion which if targets are met, will represent just one in 15 of its customer base.


He insists that still around 70 per cent of Lloyds TSB clients remain loyal to the branch and want service from it.

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