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Lloyds TSB shuts India call centre

Lloyds TSB is to close its Indian call centre and return work to the UK which the Lloyds TSB Group Union says is partly due to 400,000 Lloyds customers signing a petition saying they are opposed to offshore call centres.

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Moneyfacts move

The news that Moneyfacts could move into competition with Mortgage Brain and Trigold could be good news for brokers.

Godiva rides into specialist market

Coventry Building Society is setting up a specialist intermediary mortgage arm called Godiva Mortgages.It opens on March 22 and will be run by Coventry’s head of sales Colin Franklin. It will offer products for credit-impaired, self-cert, buy to let and 100 per cent plus LTV.All Coventry’s residential products will continue to be available to intermediaries […]

Forces of nature

Ihave to admit that I am not usually a fan of highly specialised funds. By their nature, they are significantly more volatile than general funds and quite often unsuitable for anyone but very sophisticated clients. That said, they do offer opportunities if you get your timing right.One fund that certainly fits this description is the […]

US to struggle as economy loses strength

Invesco Perpetual chief investment officer Bob Yerbury believes the US will struggle to recover from last week’s onset of stockmarket setbacks due to underlying weakness in the American economy.The Dow Jones Industrial Average fell by 500 points on March 1 and while Yerbury considers that the UK and Europe will bounce back quickly, he says […]

The FCA’s five fixes for retirement information

The Financial Conduct Authority (FCA) has started to change the way that people will be told about their pension options. In a recent market study paper, they lay out their final proposals on the information that should be delivered to people approaching retirement and how it should look and feel. During 2015, there will be […]

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