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Joanne Smith: Don’t let poor performance management lead to misselling

Despite recent industry improvements on staff incentives in a bid to reduce misselling, wider performance management techniques have been found to negatively influence the behaviour of frontline staff. The FCA has been clear in its stance that firms that offer staff incentives or use ‘pushy’ performance management techniques to drive sales are not operating in […]

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Martin Tilley: Words of warning on toxic transfers

The new pension freedoms are finally here and, as both national and trade press have reported, there is huge interest in the drawdown flexibility and more favourable treatment of funds remaining on death. Much of this interest will come from members of defined benefit schemes who previously enjoyed neither the flexibility of income nor, in […]

My three big calls: Rathbone’s Mona Shah

Long/short funds Developed market equities have been driven higher and higher by quantitative easing over the past few years. However, we think the beta wave has finished now: alpha will deliver the returns going forward. Unconstrained long-short funds, in particular, are starting to look increasingly interesting. They can be more tactical as the performance of […]

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The Platforum: Be wary of platform tech shifts

There are some big changes happening under the surface in the platform market at the moment. With all of the excitement around the pension reforms currently it is easy to forget about the shifts in platform technology that are either in progress or on the horizon. And it is even easier to overlook the impact […]

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