Liverpool Victoria is to be the first provider to offer Red Arc’s care advisory services to both new and existing critical-illness policyholders.Red Arc’s Extra Care services will be available from September 1 to policyholders free of charge on payment of the claim. Red Arc offers counselling services to policyholders, including a personal nurse adviser who is assigned to help the claimant and their family cope with the illness. Lifesearch head of protection policy Kevin Carr says: “We encourage everything that Red Arc does and this is to be welcomed but there is an issue around the time between diagnosis and payment of claim. It can take a life office three to six months to pay the claim and, if the counselling service is not offered until payment of claim, it will not be as valuable to the claimant.” Liverpool Victoria intermediary sales director Stuart Tragheim says: “Not only will this new service be extended free of charge to new and existing business but, more important, it will provide members with invaluable help and emotional support at a difficult time for both the claimant and their families.”
Threesixty Services is running a series of seminars on protection issues, including pension term assurance and whether policies should be written under trust. The 11 seminars will run between September 19 and 29.
He says industry analyst Ned Cazalet, in his report Polly Put The Kettle On, have sparked a debate about the amounts that product providers are paying out to IFAs in up-front commission that is only serving to distract from the issues that life offices ought to be focusing on.
Retirement Plus has hired two senior relationship managers to bolster its regional coverage. Dawn Trustam and Roger Oldbury will be responsible for the Midlands and North Wales and London and the South-east respectively. Trustam joins from RBS and Oldbury joins from Zurich.
Reading Ian McKenna’s wrap column in August 17’s Money Marketing, I was struck by two things. First, just how enormous the opportunity is for well executed, modern solutions and, second, just what an enormous challenge wrap represents for the traditional industry. After all, how can a life and pension provider deliver returns successfully to shareholders […]
New laws in Dubai will put the burden of providing international private medical insurance (iPMI) firmly on the shoulders of the employer in order to maintain the country’s leading healthcare facilities. With 10,000 UK nationals having moved to the country since 2007 and only 16.5 per cent of the total 8.2 million people living there being Emiratis, Jelf Employee Benefits believes this move was inevitable and employer responsibilities could continue to escalate in future.
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