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Outsourcing firm for Aviva eyes 100 job cuts

Around 130 jobs at outsourcing pension firm Diligenta are at risk, including 100 roles working on Aviva customer services. Diligenta – which is part of Tata Consultancy Services – administers open and closed pension books, including at Aviva, Phoenix, SunLife, Old Mutual International and Nest. The 100 jobs at risk in Dorking are Diligenta staff […]

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Out in the cold: Are providers doing enough to protect the vulnerable?

Pension providers run the risk of “cutting loose” vulnerable savers if they do not find better ways of monitoring signs of cognitive decline in ageing customers. The pension reforms have handed customers “freedom and choice”, with FCA data showing a third of the 37,150 customers entering into drawdown between October and December opting to do […]

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Treasury to intervene on mortgage prisoners

The Treasury is investigating how to help hundreds of thousands of mortgage prisoners trapped in their deals following the Mortgage Market Review. The Chancellor met with Money Saving Expert’s Martin Lewis today on the issue and other industry experts have been raising this with the Treasury. So-called transitional arrangements written into the MMR allow lenders […]

Introducing Trevor Greetham

Ryan Medlock, Investment Proposition Manager, Royal London Royal London Asset Management’s (RLAM) new head of multi-asset is officially up and running. I want to look at what expertise Trevor brings to the table and how this affects the Governed Portfolios (GPs) and Governed Retirement Income Portfolios (GRIPs). Trevor Greetham joined RLAM in April 2015 from […]

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