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View from Standard Life: What does 5 star service really mean?

Defaqto recently awarded Standard Life the Gold Platform Service Rating for 2016, giving us 5 Star Platform Rating and Gold Service Rating for a second consecutive year. This got me thinking about 5 Star service and what it really means. For Defaqto to award the 5 Star rating, a provider must have to consistently score […]

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HSBC to keep headquarters in UK

Britain’s biggest bank HSBC is to keep its headquarters in the UK following nearly a year of speculation. The BBC reports the bank – which makes most of its profits in Asia – has decided to stay in London because the city “offered the best outcome for our customers and shareholders”. In April 2015 chairman […]

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The unanswered questions facing secondary annuity market

It is no longer a question of “if” we will get a secondary annuity market, or even “when”. At the end of 2015, the Government confirmed plans to extend the pension freedom rules to those who have already retired would be delayed for a year. This means from April 2017 existing annuity holders should be […]

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Cyber criminals hack HMRC to access tax returns

Cyber criminals are reportedly stealing money by hacking into the systems of HM Revenue & Customs to hijack self-assessment records. The Sunday Times reports that HMRC intercepted approximately 17,000 attempts to make fraudulent or incorrect tax repayment claims, worth nearly £100m last year. However, it says HMRC has been unable to fend off all the […]

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