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L&G expands tele-underwriting offering

Legal & General has unveiled its plans to use out-of-hours healthcare specialist Primecare to follow up on certain medical disclosures made during the application process.

The life office is expanding its existing ‘little T’ tele-underwriting system to allow Primecare’s nurses and GPs to speak confidentially to applicants over the phone about their medical history.

While L&G already speaks to customers about disclosures made on their application form, Primecare will give the firm the capacity to cover four more medical conditions through its telephone service.

L&G underwriting and claims director Russ Whitworth says: “We see the benefit of using telephone based interviewing to cover medical history because people feel comfortable talking with a medical professional over the phone. It allows us to get a clear picture of someone’s medical background, which reduces the need for us to request GP reports.

“This means that applications are processed more quickly and the likelihood of non-disclosure is reduced.”


Multi-manager dilemma

AWD Chase de Vere head of investment research Justine Fearns believes that the future of Swip and Insight’s multi-manager proposition could be the most difficult part of Lloyds TSB’s takeover of HBOS.


Out from the long grass? An IT and NI merger

Those with a long memory will recall that at the start of the last parliamentary term George Osborne announced his intention to merge income tax (IT) and national insurance (NI).  Headline grabbing as the initiative was, the reality of the complexities, challenges and costs of such a move resulted in this idea being kicked into the political long grass.


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