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L&G apology as Israeli is questioned on term plan

Legal & General has apologised over the questioning of a customer by its underwriting team.

The client, Mrs Limor Abramov, an Israeli medical professional and UK resident, applied for L&G level term insurance but says she was made to feel “ashamed of her origins” by the questioning she experienced.

Abramov told L&G that she would be returning to Israel for a holiday. She says L&G demanded to know which city she would be visiting, the purpose of her trip and how long she would be staying. Her IFA Filip Slipaczek wrote to L&G demanding to know the rationale for grilling his client.

Slipaczek says: “Obviously, in view of recent Islamist terrorist threats, would people visiting New York, London, Madrid, Pakistan and Bali be asked the same questions?”

L&G spokesman Joe Wiggins says: “It is standard to ask in which countries the applicant intends to live, work or travel. A mistake by one of our risk assessors meant we asked which cities in Israel would be visited. This was a one-off error, for which we have accepted responsibility.”


Look to long term as PI rates set to harden

PYV is warning that professional indemnity insurance rates are likely to rise.Chief executive Neil Pointon says the recent influx of longer-term policy terms being offered is typically a signal that the market is set to harden.Pointon says a longer-term policy could be useful to advisers if they want to safeguard themselves against the risks of […]

Survey reveals public’s views of CAR plan

Four out of 10 consumers say they would be more likely to use a financial adviser if their business was based on the customer-agreed remuneration model, according to Skandia.The company says this shows why proposals for CAR should be embraced by the industry, although it says the FSA should be wary of unnecessarily increasing regulation […]

Healthcare regulation amalgamation predicted for Gulf states

While Dubai is leading the way in terms of legislating for expat healthcare in the Gulf, Qatar, Abu Dhabi and others are watching and learning – that’s according to Jelf International’s director of international services, Doug Rice. He believes the pace of change in the Gulf states will continue and that some level of unified healthcare system will be introduced across the region.


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