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James Hay to close Manchester office; jobs at risk

Pensions administrator James Hay is to close its Manchester office, putting six jobs at risk.

The move follows a review of the firm’s office locations throughout the UK that will also see its Manchester and London SSAS administration functions transferred to Bristol.

Only one person was employed as a SSAS administrator in the London office and she is due to retire.

The firm will retain its offices in Bristol, Glasgow and Salisbury. James Hay’s London-based sales team will also be unaffected by the review.

Schemes currently administered at the Manchester and London offices will be moved to its Bristol office by the end of January.

James Hay chief executive Alastair Conway says: “We have ambitious growth plans across all parts of the business. To ensure we maintain robust scalability we’re consolidating our Manchester and London SSAS administration operations and transferring them to our Bristol office, which has the capacity to grow in response to expected business volumes.

“That does mean change for the six staff currently working out of the Manchester office. So we’re supporting employees who wish to transfer with the work to Bristol as well as working on opportunities to transfer to other vacancies within the UK group. 

“All employees are focused on making the transfer seamless and are working with us until all client administration work is transferred at the end of this month.”


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There are 2 comments at the moment, we would love to hear your opinion too.

  1. You have to admire the positive spin they try to put on things.

    I heard a similar thing when Hornbuckle Mitchell closed offices – the bottom line is they want to cut costs and as a result the level of service provided will suffer.

  2. Hi Sean, working in PR I’m no stranger to spin…ahem. However sometimes what looks like spin is simply fact. Case in point here. We’re beefing up our SSAS administration operations and it makes sense to bring it all together in the one place (Bristol) precisely because we want to ensure service quality won’t be affected by business growth. Following the move our operations there go from a 28-strong team to over 36 – that’s hardly cutting back.

    Head of Comms, James Hay Partnership

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