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IT glitch hits brokers using Nationwide’s new platform

Nationwide has pledged to rectify a technical glitch that means brokers using the latest Microsoft web browser are unable to access its new trading platform.

It admits that its platform, shared by subsidiary UCB, is not available to brokers using Internet Explorer 7.

Nationwide launched the platform last month to speed up broker transactions after heralding the launch over the past year.

A Microsoft spokeswoman confirms that any broker who has automated security updates from the software giant will be on Explorer 7, meaning that thousands of brokers are likely to be affected.

Nationwide spokeswoman Tamsin Hemsley says: “The problem is being rectified and we are working on it. Brokers experiencing problems should contact us as we can help them install alternative programs.”

Chase de Vere Mortgage Management director Nick Gardner says: “It is fundamental to be compliant with Explorer 7 as it is the main internet browser that people use. It is an astonishing technological error on its part. Whoever is responsible will be given a swift talking to as it is an embarrassing mistake and you would not have expected it from a lender of this size.”


IN Partnership chooses The Exchange

IN Partnership will now use The Exchange’s Exweb portal on an exclusive basis. The IFA Group’s 400 registered individuals will have access to Exweb, including quotations, e-submissions and research plus its specialist equity release service.The Exchange managing director David Child says: “We are delighted to announce this exclusive partnership with IN Partnership, who will now […]

Group to steer FSA on retail route

The FSA has set up a retail savings regulatory steering group to help ensure its retail initiatives are coherent and deliver a more principle-based approach to meeting its statutory objectives. Members include Standard Life’s Trevor Matthews, Which?’s Doug Taylor and On-line Partnership’s Stanley Lovell.

IFA Consortium to sign fifth member

The IFA Consortium expects to sign up a fifth member in the next quarter.Falcon Group chief executive Allan Rosengren says the collective is holding its next meeting on February 18, when it will finalise an invitation to another, as yet unnamed, adviser firm.The IFA Consortium is currently made up of four distribution groups – Pi […]

FSCS burden to remain high

Financial Services Compensation Scheme levies will remain high for advisers next year but there is a drop in the burden for the levy group containing the bulk of advisers.Contribution group A13, for brokers that do not hold client monies, will see a £5.1m year on year reduction in its 2007/08 levy from £47.1m to £42m.Group […]


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