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The pain of replatforming: Inside Aviva’s tumultuous tech upgrade

Advisers disillusioned by ongoing issues with Aviva’s replatforming project say they are reconsidering recommending the platform to clients. Aviva moved clients to its new FNZ-backed platform in January, but the project has been beset with problems and advisers are still being frustrated by not being able to carry out key jobs for their clients. Money […]

Phil Wickenden: Start building your centralised retirement proposition now

Seventy-two per cent of advisers agree there is a need for a more robust and centralised retirement income planning process. This figures, as a) most advisers will typically be managing money for longer due to both greater numbers selecting drawdown and continued management of money post-death, alongside b) the inevitable increasing complexities of decumulation. Yet, […]

FCA tells advisers to signpost Pensions Ombudsman

The FCA has told advisers to make clients aware of their right to refer complaints to the The Pensions Ombudsman, not just the Financial Ombudsman Service. Currently, advisers must notify clients that they can complain to the FOS if they believe they have been miss-sold, but are not required to signpost TPO. While complaints over […]

Neil Woodford: UK will be 2018’s surprise success story

The volatile start to the year may well have represented a turning point in market conditions. I said at the start of this year that I believed the market consensus had misread the outlook for the UK economy, where fundamentals are improving, not deteriorating. The data so far in 2018 appears to support this. Chancellor […]

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