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FCA to review authorisation information causing confusion

The FCA will review information on its website about part of its authorisation process the Complaints Commissioner says is causing confusion. The information that will be reviewed relates to “minded to refuse” letters, which are sent to firms or individuals outlining the reasons why the regulator is considering refusing their application for authorisation. In the Complaints […]

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AJ Bell to compensate over delayed transfer

The Pensions Ombudsman has ruled AJ Bell must compensate a client for investment losses attributable to a botched transfer to James Hay Partnership. Mr R’s complaint against AJ Bell is it was partly responsible for the delay in the transfer of funds that shut him out of the market and lost him thousands of pounds. […]

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FCA drops life insurance probe into Scottish Widows

The FCA has dropped its investigation into Scottish Widows in relation to its thematic review into the fair treatment of longstanding customers. The regulator says there is “insufficient basis” for taking any enforcement action against the provider. The FCA says it will be raising a number of issues uncovered as part of the investigation with the […]

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Adviser banned over fake qualifications

The director of a one-man financial advice firm has been fined and disqualified by the FCA for issuing false qualification documents. Darren Cummings, of Northern Irish firm DCC Financial, fabricated two statements of professional standings, claiming they were issued by the CII. According to a final notice, the FCA found the SPS 1 and SPS […]

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