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FOS records surge in Sipp claims

Sipp complaints rose 9.4 per cent in the second quarter, according to the latest data from the Financial Ombudsman Service. The FOS received 427 Sipp enquiries between April and June this year. The watchdog upheld 66 per cent of these. The FOS had 390 in the same period of 2015, upholding 51 per cent. The […]

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Pru ordered to pay out after sending retirement pack four years late

Prudential must compensate a customer it forget to send a retirement pack to, resulting in four years of missed annuity payments. The customer held a Prudential deferred annuity relating to his previous employer’s pension scheme. Pru was meant to send him a retirement pack three months before his retirement date in 2011. However, when the […]

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Sipp firm forces clients to pay for cap-ad changes

A Sipp firm is charging its members a one-off £215 fee for work it has carried out to comply with capital adequacy rules. In a letter to members, seen by Money Marketing, GPC Sipp managing director Kathryn Taylor says the fee will either be deducted from the Sipp account or have to be paid directly […]

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A new vision for the Financial Adviser School

There is seemingly no end to the possibilities that lie ahead for the Financial Adviser School under the ownership of Old Mutual Wealth. Almost six months ago the firm bought the school, which is run on a not-for-profit basis, from Sesame Bankhall. With the recent appointment of Darren Smith to head the school, the aim […]

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