14 July 2016

Kim North: Advising Venusians and Martians

While watching the Williams sisters advance to the final stages of Wimbledon, I caught up with the latest financial news. An article caught my eye about an advisory firm being launched in Nottingham called Cockburn Lucas for Women. I wonder what the odds are for Cockburn Lucas to be successful in attracting female clients? The […]

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Hope of bargains in FTSE 250 slump despite talk of gloom

In the two weeks following the vote to leave the EU the FTSE 250 continued to lag the UK blue-chip index. The mid cap index slumped by 13 per cent in the two days after the EU vote, before rebounding. But it has since slid back sliding as Brexit and a weaker sterling continue to […]

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Emma Thomson: We have had enough of endless product changes

We do great things in protection, making hugely positive differences to people’s lives. Our claims teams do amazing work. The Seven Families initiative in particular highlighted all the practical and emotional support these teams provide, in addition to paying the money. All fabulous stuff. But we seriously need to shake things up. Insurers typically make […]

MoneyFarm boss on getting to robo-advice 2.0

MoneyFarm co-founder and chairman Paolo Galvani is pondering the “emotional implications” of the Brexit vote. That said, despite the surrounding state of uncertainty in the run-up, the Italian robo-advice firm had been prepared for a “leave” vote just four months on from the launch of its UK operations. “We had worked before the referendum on […]

How the industry can build on the foundations of Seven Families

The ground-breaking Seven Families initiative winds down at the end of this month. Since launch in 2014 the campaign has illustrated the reasons people need income protection through real life stories of families who did not have sufficient cover when they lost an income through illness or accident. The families received a year’s worth of […]

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Danby Bloch: CGT recap

This year has seen some important changes to capital gains tax on investments, notably the cut in the tax rates. With this in mind, it is worth taking a quick look at the rules: what is new and its key principles. Taxable gains CGT is a tax on gains and it applies on the disposal […]

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Sipp firms reveal cash margins

Sipp providers have revealed how they split the interest earned on client bank accounts ahead of a 2017 FCA deadline. By April providers must show the margin they retain on cash holdings as a charge on Sipp illustrations. Money Marketing’s research (see table below) shows a wide range in the interest rates firms are able […]

Chris Davies: Getting back in step with clients

Any behavioural scientist will tell you that if your body language mirrors a significant other for a period of time a subconscious bonding takes place that creates empathy and rapport. Why, then, does the financial services industry not take this into account, particularly when it comes to customer service proposition design? Our latest research testing the […]