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FCA: Busy bosses are no excuse for conduct failure

The FCA has said it will not let senior managers at financial firms off the hook for conduct failures because they are too busy. The regulator today released a bundle of documents focused on firms’ culture, six months after it started its senior managers regime in banks and insurance companies. The regime is intended to make top […]

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Lighthouse secures fire brigade advice deal

Lighthouse Group has agreed a three-year deal to provide advice to members of the Fire Brigades Union. Under the deal, Lighthouse will be the Fire Brigades Union’s preferred advice provider covering savings, investments, pensions, protection and mortgages. The Fire Brigades Union has a membership of 36,000, plus 7,000 retired members. Fire Brigades Union national officer […]

Tapping the marketing power in your pocket

Adviser produced content could be the key to future growth of the UK protection market; perhaps even the whole financial services industry. I recently spoke at the Protect Association annual conference on how client engagement – not product tinkering – was top of my agenda for overcoming the stagnation of protection sales. It is all […]

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Co-op Bank and Capita in financial row over mortgage contract

The Co-operative Bank and outsourcing firm Capita are engaged in a financial dispute with each claiming they are owed money by the other, The Telegraph reports. Co-op has countered claims by Capita that it is withholding payment for mortgage services, instead suggesting that it is owed money for delays, according to the newspaper. Capita’s chief executive […]

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