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FOS training should be top of reform list, reviewer says

Staff training and management capability must be front and centre in a full cultural reform of the Financial Services Ombudsman, says former Which? chief executive Richard Lloyd. MPs on the Treasury Select Committee met to discuss Lloyd’s independent review into the FOS yesterday. The review was carried out after a Channel 4 documentary in March […]

Create national retirement income targets to help savers, trade body says

National retirement income targets should be developed by the government and pension providers to help millions of people save adequately for retirement, an influential trade body says. A report published today by the Pensions and Lifetime Savings Association finds 80 per cent of people are not confident they are saving enough for retirement, which equates […]

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