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Ironing out the laundering rules

Beset as we are by the requirement to identify every client every time, which is a time-consuming irritation, it occurred to me that perhaps something positive could come out of it.

We all used to admit age on policies by sending copies of birth certificates, didn&#39t we, but now the spectre of Crown copyright has reared its head with the threat of fines, etc. In most cases, we would obtain a passport or photo driving licence for name identity. These documents cannot be obtained for UK citizens without a birth certificate and thus should be acceptable for age admission at the same time as ID.

Standard Life has confirmed it is happy with this and other companies also should be. Let us at least make a virtue out of a necessity.

David Inness Director, Medical Insurance Bureau, Newcastle-upon-Tyne

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