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iPipeline offers automatic platform client verification

iPipeline plans to enable platforms to integrate automatic client verification for adviser charging agreements and eliminate the need for wet signatures.

American technology firm Ipipeline acquired Assureweb in May from shareholders Prudential, Aegon, Friends Life, Scottish Widows and Aviva.

The firm says its iGo technology allows clients to sign agreements electronically through e-signatures where a wet signature would have previously been required.

Ipipeline says the service will reduce the need for paper and will verify adviser charging agreements, automatically trigger and schedule fee payments, automatically trigger confirmation letter to clients and provide a complete audit trail.

Assureweb director of marketing Mark Wilson says: “Verifying clients via electronic signatures and automating application processes is precisely what the iPipeline iGo technology is designed to do. We are helping a number of platforms to automate this key FSA requirement.”

Campbell Macpherson & Associates managing director Campbell Macpherson says: “With margins reducing across the board, platforms cannot afford to keep adding manual processes to their business. If they wish to remain, or become profitable, they need to remove paper and people from as many processes as possible.”

Avalon director Harry Kerr says: “This is certainly something we are looking at as once you start taking online applications then you have to have that in place to make it worthwhile. We are currently considering how best to go about putting this in place.”

Transact head of marketing Malcolm Murray says the firm currently requires wet signatures from clients for the initial clients agreements and when a client changes address.

He says: “I think we would be interested in hearing thoughts from iPipeline on whether they think you can get by without ever having to get a wet signature from a client.”

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