One of the most common mistakes I come across when talking to adviser firms about their technology installations is the failure to properly provide for the cost of training when planning their project. Although software is often presented as being easy to use out of the box, just like any other consumer durable, the reality can be vastly different.
It is mildly heartening to learn that the FSA cannot get away with ignoring European law. Had it taken the trouble to undertake anything in the way of consultation, a great many people in the UK financial services industry would have told it that the menu and initial disclosure document were highly unlikely to be the most effective means of clarifying for consumers the issues of advisory status or commission.
Royal London is pleased to support the petition calling for a ban on cold-calling for pension and investment products. The petition, launched by IFA Darren Cooke of Red Circle Financial Planning and hosted on the Parliamentary website, calls on the Government to ban cold-calling for pensions and investment products. A similar ban is already in force […]
As we hurtle towards the new year, it is worth remembering much of the so-called client-centricity discussed is, in fact, little more than process that will not determine whether you win, lose or draw. Sure, a process needs to be reliable, cost-efficient and to point the right service at the right people. But it is […]
The Association of Member Nominated Trustees and the UK Sustainable Investment Association have urged pension funds to keep an eye on whether their investment consultants’ sustainable investment advice lives up to the minimum service requirements under regulation. The AMNT and UKSIF says consultants should meet minimum requirements as soon as possible so as not to […]